Pretty much every massage chair comes with some kind of factory warranty.
The cheaper, no-name, or off-brand chairs usually include a parts-only warranty. The premium, name-brand chairs typically include parts and labor, which means the company will supply the parts and send a technician to your home to complete the repair — so you don’t have to ship the chair out or deal with a frustrating repair process.
Once the factory warranty expires, you are responsible for the cost of parts and the labor if you hire a technician. A technician visit can cost anywhere from $225 to $450, depending on the model and the type of repair needed.
At Massage Chair Relief, we offer something unique: our Lifetime Labor Warranty.
This means that after the factory labor warranty expires, we continue to cover the labor portion — the technician visits — for as long as you own your chair. You won’t have to spend $225 to $450 out of pocket for a technician to come to your home.
Some competitors don’t like this. They tell customers:
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“Massage Chair Relief will go out of business.”
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“Their warranty is a scam.”
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“Chairs don’t need a warranty after a certain number of years.”
None of this is true.
We introduced the Lifetime Labor Warranty over 12 years ago, and we’ve been in business for over 20 years — longer than any of our competitors.
We’re not the ones at risk of going out of business.
We’re the ones committed to taking care of you for as long as you own your chair.
If you want the best warranty in the industry, our Lifetime Labor Warranty is exactly that.
You can learn more about it anytime on our website.
I’m Dr. Alan Weidner from Massage Chair Relief, and I’ll see you in the next video.
Bye-bye.